Disneyland, the place where magic is supposed to happen, is always trying to tweak the formula. Sometimes it’s a new ride, sometimes it’s a new snack. Lately, though, the focus has been on getting you *into* the park. And their latest attempt to “streamline” things at security is certainly… noticeable.
We’re seeing reports that Disneyland is testing out new “wheels” and “no wheels” security lanes. Yes, you heard that right. If you’re pushing a stroller, a wheelchair, or any other wheeled device, you’re now directed to a specific line. If you’re unencumbered by such things, you get another. The official word? It’s supposed to be a “positive change” to “speed up the screening process.”
Now, let’s break that down. On the surface, you can see the logic. Strollers and other wheeled items need extra attention from Cast Members. They have compartments, nooks, and crannies that require a manual check. By funneling all these into one line, the thinking goes, Cast Members can focus their efforts. They can become more efficient at one type of screening, making clearer instructions, and getting those lines moving. And, theoretically, for those without wheels, their line should zip along much faster because they’re not waiting behind someone whose stroller is getting a thorough inspection.
But here’s where you have to wonder. Is this a genuine solution, or is it just rearranging the deck chairs on a larger problem? Think about it. This “innovation” highlights a pretty stark reality: Disneyland’s security process is still, in many ways, stuck in the past. We’re talking manual bag checks for everyone. Every single time. You walk up, open your bags, a Cast Member pokes around. It feels personal, it feels… slow. And honestly, it often feels inconsistent, depending on who you get. This isn’t just a small detail; it’s one of the very first interactions you have with the “magic” of Disneyland. If that first impression is clunky and drawn out, what does that say about the rest of the day?
Compare this to its East Coast cousin, Walt Disney World. Over there, the approach is different, and frankly, far more modern. Guests walk through advanced scanners. No need to open bags unless a sensor goes off. It’s quick. It’s efficient. It’s largely invisible. And guess what? They still manage to check strollers separately without segmenting entire guest populations into “wheels” and “no wheels” categories at the main entry. So, the question remains: if Disney World can do it with modern tech, why is Disneyland still relying on what feels like an old-school, almost invasive, manual process? Is it a different philosophy? Is it the cost of upgrading? Whatever the reason, the contrast is stark.
This isn’t the only area where Disneyland’s entry process has faced scrutiny. Earlier this year, they rolled out new ADA-compliant entry gates. While admirable in intent, there’s already feedback about how to make *those* faster, too. Suggestions range from segmenting lines for guests needing new photos versus those with active passes. It all points to a larger theme: the initial gateway into the park remains a friction point for many.
So, while the “wheels” and “no wheels” lanes might offer a slight reprieve for some, it doesn’t quite address the core issue. It’s a tactical maneuver, sure. But does it fix the fundamental efficiency gap? Or does it just make us more aware of how much more could be done? It’s not just about getting through the gate; it’s about starting your day at Disneyland feeling magical, not like you’re waiting in a TSA line.
